Responsible Gaming at Rocky Gap Casino
Rocky Gap Casino Resort is committed to providing the highest standards of customer care and a responsible gambling venue. Gambling is enjoyed by the majority of individuals responsibly, but we realize that problem gambling and substance abuse are serious community issues and that a small proportion of patrons are harmed by their activities.
We have adopted a Code of Conduct for Responsible Gaming and Alcohol Service. We provide a comprehensive training program to our Team Members. We promote responsible gaming to our patrons. We diligently work to prevent underage gaming. We support the Maryland Lottery and Gaming Control Agencyâ€™s responsible gaming initiatives and we are an active member of the Maryland Alliance for Responsible Gambling.
Know the Warning Signs
Problem gambling is a disorder with specific warning signs. Knowing the warning signs of problem gambling can help you make better choices and recognize if you are starting to develop a problem.
- Spending increasing periods of time gambling
- Being preoccupied with gambling
- Spending increasing amounts of money
- Chasing losses
- Borrowing money to gamble
- Increasing debt because of gambling
- Engaging in fraud or theft to finance gambling
- Lying to cover up gambling
- Neglecting work, family or friends
- Gambling to escape from obligations or lifes daily pressures
If you or someone you know has a gambling problem there is help. The Maryland Alliance for Responsible Gambling is a click or a phone call away at www.mdgamblinghelp.org or 1-800-GAMBLER. The helpline call is free and confidential, and trained professionals are available 24 hours a day.
In order to help compulsive gamblers battle their addiction, the state of Maryland enables them to ban themselves from Maryland casinos. Information on the voluntary exclusions program can be found here.